Consumer Rights

Consumer Rights and Protection
The Pennsylvania Unfair Trade Practices and Consumer Protection Law and The Home Improvement Consumer Protection Act both guard you against unfair or deceptive acts or practices from businesses providing goods and services. Additionally, the Acts protect your consumer rights. As a result, these Acts provide you with significant leverage to redress grievances against a wide variety of consumer transactions. The Acts cover
- Building contractor services
- Telemarketing
- Motor vehicle sales
- Real estate transactions.
Importantly, this means that you don’t have to tolerate fraud or unethical business practices. Moreover, The Law Offices of Going and Plank can pursue a legal remedy, We may be able to help with the recovery of actual damages and costs. Settlement can include the attorney?s fees and, in extreme cases, a punitive measure for up to three times the actual damage.
Fraud and Deception
Consumer Rights and Home Improvement
The Home Improvement Consumer Protection Act gives options to Pennsylvania consumers. Firstly, if a contractor doesn’t honor an agreement or doesn’t refund unearned deposits, they are breaking the law. Secondly, the Act covers private residence projects over $500. The Act covers:
- Construction, replacement, installation, or improvement of driveways
- Construction, replacement, installation, or improvement of swimming pools.
- Work on porches, fences, and gazebos
- Construction, replacement, installation, or improvement of sheds, windows, and awnings
- Installation or repair of HVAC and solar energy systems
- Work on flooring
- Installation or repair of security systems
- Work on waterproofing
If you feel your contractor has not honored an agreement or has been dishonest, contact us at Going and Plank. We’ll help you decide if you should take legal action.

Real Estate
The Home Improvement Consumer Protection Act gives options to Pennsylvania consumers. Firstly, if a contractor doesn’t honor an agreement or doesn’t refund unearned deposits, they are breaking the law. Secondly, the Act covers private residence projects over $500. The Act covers:
- Construction, replacement, installation, or improvement of driveways
- Construction, replacement, installation, or improvement of swimming pools.
- Work on porches, fences, and gazebos
- Construction, replacement, installation, or improvement of sheds, windows, and awnings
- Installation or repair of HVAC and solar energy systems
- Work on flooring
- Installation or repair of security systems
- Work on waterproofing
If you feel your contractor has not honored an agreement or has been dishonest, contact us at Going and Plank. We’ll help you decide if you should take legal action.
Other Unfair Business Practices in Pennsylvania
Laws vary state by state. Consequently, some business practices that are merely dubious in other states, are illegal in the Keystone State. Importantly, the Pennsylvania Unfair Trade Practices and Consumer Protection Law prohibits a seller from promising a buyer compensation for procuring another buyer or referral where that compensation is contingent upon some later event.
In addition, the law also singles out “Chain letters” as an unfair business practice.
The Act also makes it an unfair trade practice to promote or even engage in a pyramid scheme.? Pyramid schemes refer to the many commonplace sales models that require you to buy goods or services. They then promise that you’ll receive compensation for selling the items to others, and they get compensation again if you can get others to sell the goods and services, and so on.
Do you feel that you’ve entered into a deceptive or unfair contract? Did sellers misrepresent goods or services? Don’t give up! If an agent, seller, salesperson, or contractor has cheated you, contact us at the offices of Going and Plank to learn more about your legal rights.

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