• Home
  • Consumer Rights

Consumer Rights


Consumer Rights and Protection

The Pennsylvania Unfair Trade Practices and Consumer Protection Law and The Home Improvement Consumer Protection Act both guard you against unfair or deceptive acts or practices from businesses providing goods and services. Additionally, the Acts protect your consumer rights. As a result, these Acts provide you with significant leverage to redress grievances against a wide variety of consumer transactions. The Acts cover

  • Building contractor services
  • Telemarketing
  • Motor vehicle sales
  • Real estate transactions.

Importantly, this means that you don't have to tolerate fraud or unethical business practices. Moreover, The Law Offices of Going and Plank can pursue a legal remedy, We may be able to help with the recovery of actual damages and costs. Settlement can include the attorney’s fees and, in extreme cases, a punitive measure for up to three times the actual damage.

Fraud and Deception

Have you purchased a good or service under false pretenses? Perhaps your product doesn’t work properly. Maybe your seller deliberately misrepresented a service contract. That's why the Pennsylvania Unfair Trade Practices and Consumer Protection Law protects you against “any fraudulent or deceptive conduct which creates a likelihood of confusion or misunderstanding.” If you feel a business has tricked or deceived you, contact us at Going and Plank to find out if you are able to pursue legal action.

Consumer Rights and Home Improvement

The Home Improvement Consumer Protection Act gives options to Pennsylvania consumers. Firstly, if a contractor doesn’t honor an agreement or doesn’t refund unearned deposits, they are breaking the law. Secondly, the Act covers private residence projects over $500. The Act covers:

  • Construction, replacement, installation, or improvement of driveways
  • Construction, replacement, installation, or improvement of swimming pools.
  • Work on porches, fences, and gazebos
  • Construction, replacement, installation, or improvement of sheds, windows, and awnings
  • Installation or repair of HVAC and solar energy systems
  • Work on flooring
  • Installation or repair of security systems
  • Work on waterproofing

If you feel your contractor has not honored an agreement or has been dishonest, contact us at Going and Plank. We'll help you decide if you should take legal action.


Real Estate

The Pennsylvania Unfair Trade Practices and Consumer Protection Law. covers sales of residential real estate. Moreover, unfair trade practices listed in the Act are now routinely included within fraud complaints against realtors and sellers of real estate. Do you suspect you are a victim of real estate fraud, deception, or misrepresentation? Contact us at Going and Plank to discuss your legal options.

Other Unfair Business Practices in Pennsylvania

Laws vary state by state. Consequently, some business practices that are merely dubious in other states, are illegal in the Keystone State. Importantly, the Pennsylvania Unfair Trade Practices and Consumer Protection Law prohibits a seller from promising a buyer compensation for procuring another buyer or “referral” where that compensation is contingent upon some later event.

In addition, the law also singles out ”Chain letters” as an unfair business practice.

The Act also makes it an unfair trade practice to promote or even engage in a “pyramid scheme.” Pyramid schemes refer to the many commonplace sales models that require you to buy goods or services. They then promise that you’ll receive compensation for selling the items to others, and the get compensation again if you can get others to sell the goods and services, and so on.

Do you feel that you’ve entered into a deceptive or unfair contract? Did sellers misrepresent goods or services? Don't give up! If an agent, seller, salesperson, or contractor has cheated you, contact us at the offices of Going and Plank to learn more about your legal rights.

Met-life-legal-plansProud to participate with MetLife Legal Plans.


Schedule Your Consultation

Call Now ButtonClick to Call